ListingNet Privacy Policy

ListingNet Privacy Policy

1. INTRODUCTION

This Privacy Policy explains how our website HTTPS://LISTINGNET.COM (“we”, “our”, “us”, “platform”, “ListingNet”) collect, process, use, share and protect users (“user”, “you”, “your”) personal information and data. It applies to our website and any policy where the link of this privacy policy has been given with regards to the data collection policies of this website only. Throughout this website, the mentioning of certain tools, services, and products (collectively called “services”) terms will only state the services that we offer through our website. The data practices which have been described in this Privacy Policy
are only related to our services.

To run our website and provide users the best possible experience, we need certain information. We will not share any user’s information with anyone except as described in this Privacy Policy. The information in this Privacy Policy is subject to change from time to time depending. We request our users to visit this Privacy Policy page from time to time. The continuous use of our website and our services by the visitors and users of our website implies full acceptance of any possible modifications by those users and visitors.

2. INFORMATION COLLECTION

We may collect a wide range of personal, business, and property-related information when you interact with our services. Information may be collected directly from you, automatically from your devices, or from third parties.

2.1. Personal Information You Provide Us

I. Full Name.
II. Date Of Birth.
III. Gender.
IV. Government-Issued Identification Numbers (eg; ID card number, driver’s license, passport number/picture where legally required or when such information is needed to verify identity, such as when conducting credit or background checks).
V. Contact Details (Email Address, Phone Number, Mailing Address).
VI. Usernames, Account Ids, And Passwords.

2.2. Property Related Information

I. Property title or name.
II. Commercial property type.
III. Full property address. (or city/district if partial disclosure is chosen)
IV. Property size/area.
V. Number of floors, units, or rooms.
VI. Photos, videos, floor plans, brochures, or blueprints.
VII. Proof of ownership or authorization to list.
VIII. Financial details: listing price, reserve price, rent, deposit, payment terms.

2.3. Transaction and Financial Information

I. Payment details.
II. Billing address.
III. Invoicing and payment history.
IV. Refunds, chargebacks, or cancellation records

2.4. Business Information

I. Company name
II. Business license or incorporation documents
III. Employer Identification Number (EIN) or other tax ID
IV. Company address and phone number
V. Authorized representatives

2.5. Technical & Usage Information

I. IP address.
II. Device identifiers.
III. Browser type and version.
IV. Operating system.
V. Referring URLs.
VI. Date/time of access.
VII. Clickstream data.
VIII. Session duration and interactions with platform features.

2.6. Communication Data

I. Emails and messages sent to our support team.
II. Call recordings
III. Chat logs within the platform.
IV. Feedback, surveys, reviews, or testimonials.

2.7. Location Information

I. Approximate geographic location derived from IP address.
II. Precise geolocation if you consent.

2.8. Marketing and Advertising Information

I. Preferences and interests inferred from browsing behavior
II. Responses to promotions, contests, or surveys
III. Ad engagement metrics

3. INFORMATION COLLECTION PROCESS

We collect information from different sources to provide and improve our services, verify eligibility, ensure compliance with applicable laws, and deliver a secure experience.

3.1. Information Gathered Directly From You

We collect details that you choose to share with us. This may happen in a variety of ways, for example:
I. Setting up an account or registering on the platform.
II. Adding or editing property listings, uploading files, or submitting photos.
III. Completing applications, consent forms, or making payment authorizations.
IV. Reaching out to our support team, requesting information, or otherwise communicating with us.
V. Signing up for newsletters, surveys, promotions, or similar activities.
VI. Providing documents for identity checks, financial information, or work history as part of verification or application steps.

3.2 Automatic Information Collection

Certain information is collected automatically when you interact with our services.
I. We collect information using cookies, tracking pixels, and similar tools that help us remember preferences and understand how you use the site.
II. Our systems automatically log details such as IP address, browser and device type, operating system, and, where legally allowed, approximate location.
III. Analytics software helps us track performance, identify errors, and see how visitors interact with different features.
IV. We may review activity on the platform like pages viewed, searches made, or time spent on a listing in order to improve functionality.
V. Security tools are also in place to spot and prevent fraudulent or suspicious behavior

3.3 From Third Parties

I. We may also receive information from external sources, including, credit bureaus and background check agencies, for verifying financial eligibility, payment history, or tenant screening.
II. Property registries and public records, to confirm ownership, property details, or legal filings.
III. Payment processors and financial institutions, to validate transactions, billing, or refunds.
IV. Identity verification providers, to confirm government-issued IDs, employment status, or residency.
V. Marketing and advertising partners, to deliver relevant offers or analyze campaign effectiveness.
VI. Social media platforms or third-party integrations, when you choose to connect or interact with our services through them.
VII. Publicly available sources, such as government websites, directories, or news outlets.

4. PURPOSE OF INFORMATION COLLECTION

4.1. For Services
We use the information you provide to operate, deliver, and maintain the core functions of the Platform. This includes enabling access to your account, supporting property listings, and ensuring that all users can rely on a consistent and reliable service experience.

4.2. Verification of Identity and Property Ownership
Data collected may be used to confirm the identity of users, validate ownership rights of properties, and prevent the posting of unauthorized or inaccurate listings. This verification process helps preserve the integrity of the marketplace and protects legitimate participants.

4.3. Facilitation of Listings and Transactions
The information collected from the users enables us to host and manage property listings, auctions, bids, and related transactions.

4.4 Processing of Payments and Refunds
We rely on user data to process payments, security deposits, subscription fees, and applicable refunds. This also covers payment confirmations, billing records, and the handling of disputes that may arise in connection with financial transactions.

4.5. Administrative Communication
The Platform uses contact details to send essential updates, account confirmations, service notifications, and any other administrative messages that are required to manage your ongoing use of the services.

4.6. Advertising, Marketing and Promotional Use
Where permitted by law, we may use your information to share promotional content, targeted offers, and marketing communications that are relevant to your interests. You retain the right to opt out of such communications at any time.

4.7. Improvement and Personalization of Our Services
Collected data is also used to enhance the Platform’s functionality, improve navigation, and adapt features to individual user preferences. We analyze user behavior and feedback in order to optimize performance and introduce new tools or features.

4.8. Compliance with Legal and Regulatory Duties
We may process and retain personal information to meet obligations imposed by law, government regulations, or court orders. This may include tax compliance, reporting requirements, or cooperation with lawful investigations.

4.9. Prevention of Fraud and Unlawful Activity
Information is reviewed and monitored to detect suspicious activity, prevent fraudulent schemes, combat money laundering, and safeguard the Platform from unauthorized or harmful use.

4.10. Enforcement of Rights and Policies
Finally, your information may be used to enforce our Terms of Use, investigate violations, resolve disputes, and protect the rights, property, and safety of the Platform, its users, and third parties.

5. LEGAL BASES FOR PROCESSING (CCPA, GDPR AND GLOBAL PRIVACY LAWS)

If you are located in the European Economic Area (EEA), the United Kingdom (UK), California (USA), or other jurisdictions governed by comprehensive data protection and privacy laws such as the General Data Protection Regulation (GDPR), the UK Data Protection Act (DPA), the California Consumer Privacy Act (CCPA), or equivalent international frameworks, we process your personal data under one or more of the following legal bases:

5.1. Contractual Necessity
We process your information when it is required to deliver the Services you have requested, including account creation, property listings, transaction facilitation, and other essential features of the Platform.

5.2. Consent
Where you have provided explicit consent, we may process your personal data for optional purposes, including but not limited to marketing communications, promotional offers, personalized advertising, or the use of cookies and tracking technologies. Consent may be withdrawn at any time in accordance with applicable law.

5.3. Legal Obligation
We may process your personal information to comply with laws, regulations, and legal processes, including tax obligations, anti-money laundering requirements, fraud prevention rules, and regulatory reporting standards.

5.4. Business Interests
We rely on legitimate business interests to enhance and improve our services, ensure security and fraud detection, maintain the functionality and stability of the Platform, protect the rights of users, and safeguard the integrity of our operations, provided such interests are not overridden by your fundamental rights and freedoms.

5.5. Compliance with Regional Privacy Frameworks
Depending on your jurisdiction, we also align our data processing activities with applicable regional laws and regulations, including but not limited to the CCPA (granting rights such as access, deletion, and opting out of the sale or sharing of personal information), the GDPR (providing rights such as data portability, rectification, restriction, and objection), and similar data protection frameworks across the globe.

6. SHARING AND DISCLOSURE OF INFORMATION

We do not sell your personal data. However, in order to operate effectively, fulfill our legal obligations, and provide you with the services, we may share your information under the following circumstances:

6.1. Service Providers
We may share your information with trusted third-party service providers who perform services on our behalf, such as payment processors, hosting providers, analytics vendors, customer support platforms, security monitoring tools, and marketing systems.

6.2. Business Partners
We may share information with trusted business partners, including real estate agents, property managers, listing verification entities, financial institutions, and advertising networks, in order to facilitate property transactions, verify data accuracy, and support related services.

6.3. Legal Authorities

We may disclose personal data where required to comply with applicable law, court orders, government regulations, legal investigations, or lawful enforcement requests.

6.4. Corporate Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of the business assets, subject to the same privacy protections outlined in this Policy.

6.5. Other Users
Certain limited information may be shared with other users of the Platform as part of property listings, offers, or bidding transparency. This may include property details, bid amounts, usernames, or other information necessary to facilitate trust and transparency in transactions.

6.6. Protection of Rights and Safety
We may also share information if we believe it is necessary to protect the rights, property, or safety of our company, our users, or others, including fraud prevention and security enforcement.

7. COOKIE POLICY

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and provide personalized content and services. This section explains how we use cookies and your choices
regarding them.

7.1. Use of Cookies

I. Cookies are small files placed on your device when you visit our Platform. We use them to enable core functionality such as account login and property management.
II. Improve website performance and reliability.
III. Analyze usage trends to enhance our services.
IV. Provide relevant marketing and advertising content, including cookies that may be used to tailor advertisements to your interests.

7.2. Your Choices and Control

You have the right to control or stop your browser from accepting cookies at any time through your browser settings. Please note, however, that disabling or rejecting certain cookies may result in some features or services not functioning properly, including personalized advertising.

7.3. Do Not Sell My Information

We do not sell your personal information to third parties. However, certain advertising-related cookies may be stored to deliver relevant promotional content. You have the right to request that your personal information not be shared or disclosed for advertising purposes. If you wish to exercise this right, you may contact us using the details provided in this Policy.

8. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including business operations, contractual obligations, compliance with applicable laws, and legitimate interests such as fraud prevention and dispute resolution. Once retention periods expire, information is securely deleted, anonymized, or archived in accordance with our data management policies.

8.1. Account Data
We retain user account information for the duration of the account’s active status. Following account deletion, certain information may be retained for up to three (3) years to comply with record-keeping obligations, resolve disputes, enforce agreements, and support fraud prevention.

8.2. Property Listings and Related Content

Information associated with property listings including photos, descriptions, and supporting documents. This information is stored for as long as the listing remains active on the platform. Once a listing is removed, archived, or becomes inactive, data may be retained for a limited archiving period to maintain transaction history, support audits, and comply with contractual requirements.

8.3. Financial and Transactional Records

Financial data, including payment records, deposits, refunds, invoices, and transaction confirmations, is retained for a minimum of seven (7) years. This period ensures compliance with tax regulations, anti-money laundering (AML) requirements, and mandatory financial reporting obligations.

8.4. Communication Records
Customer support interactions, inquiries, consent records, and correspondence with the Platform may be retained for up to five (5) years. This allows us to maintain service quality, resolve disputes, and verify user requests under applicable privacy laws (e.g., GDPR, CCPA, UK DPA).

8.5. Legal and Compliance Obligations
Certain information may be retained beyond standard retention periods where required by law, regulatory investigations, litigation defense, or to enforce our Terms of Use.

8.6. Data Deletion and Anonymization
When data is no longer required, it will be securely deleted or irreversibly anonymized so it can no longer be linked to an identifiable user.

9. INTERNATIONAL DATA TRANSFERS

We are based in the state of Texas, United States. If you access our services from outside the U.S., your data may be transferred, stored, and processed in jurisdictions that may not provide the same level of
protection as your home country. We implement safeguards such as Standard Contractual Clauses (SCCs) for international transfers.

10. SECURITY OF INFORMATION

We implement a layered security approach to protect personal and business data against unauthorized access, misuse, alteration, or disclosure. Our security measures are designed to meet industry best practices and regulatory requirements, and they are reviewed and updated on a regular basis to address evolving risks. While we take all reasonable steps to safeguard information, no system is entirely immune to threats. Users are encouraged to take proactive steps to secure their accounts, such as creating strong passwords and enabling available security features.

10.1. Encryption Protocols
We employ SSL/TLS encryption to secure data transmitted between users and our Platform. Sensitive information, including payment and authentication data, is encrypted both in transit and at rest to reduce the risk of interception or unauthorized disclosure.

10.2. Network & Infrastructure Security
Our systems are protected with firewalls, intrusion detection and prevention systems, and continuous monitoring tools. Regular updates and patch management ensure that vulnerabilities are promptly addressed.

10.3. Access Control Measures
Access to personal and sensitive data is restricted through role-based access controls (RBAC). Only authorized personnel with a legitimate business purpose are permitted to access specific datasets. Administrative privileges are closely monitored and regularly reviewed.

10.4. Security Audits & Testing
We conduct periodic security audits, vulnerability scans, and penetration testing to identify and mitigate risks. Findings from audits are acted upon promptly to maintain a strong security posture.

10.5. Data Minimization & Retention
In alignment with our data retention policies, we only collect and store the minimum amount of personal data necessary to provide services. Once information is no longer required, it is securely deleted or anonymized.

10.6. User Responsibilities
Users play a critical role in protecting their own information. We strongly recommend the use of unique, complex passwords, keeping login credentials confidential, and promptly reporting any suspected unauthorized activity.

10.7. Incident Response & Breach Notification
In the unlikely event of a data breach, we have an established incident response plan to contain, investigate, and mitigate the impact. Where legally required, affected users and relevant authorities will be notified without undue delay.

11. USER RIGHTS UNDER GLOBAL PRIVACY LAWS

11.1. GDPR (EU/UK) Rights

If you are located in the European Union or the United Kingdom, you have the following rights under the General Data Protection Regulation (GDPR):
I. The right to access your personal data.
II. The right to rectify inaccuracies in your personal data.
III. The right to request erasure of your personal data (“right to be forgotten”).
IV. The right to restrict the processing of your personal data.
V. The right to data portability, allowing you to receive a copy of your data in a structured and commonly used format.
VI. The right to object to the processing of your personal data, including for direct marketing purposes.
VII. The right to withdraw consent at any time, without affecting the lawfulness of processing before withdrawal.

11.2. CCPA (California, USA) Rights

If you are a resident of California, you are entitled to the following rights under the California Consumer Privacy Act (CCPA):
I. The right to know what categories of personal information we collect, use, and disclose.
II. The right to request deletion of personal information, subject to certain exceptions.
III. The right to opt out of the sale or sharing of personal information (we do not sell your data).
IV. The right to equal service and non-discrimination for exercising any privacy rights.

11.3. Other Global Rights

We respect and extend comparable privacy protections to users in other jurisdictions where applicable, including:
I. Canada (PIPEDA)
II. Australia (Privacy Act)
III. Brazil (LGPD)

11.4. Exercising Your Rights

To exercise any of the rights described above, please contact us at SUPPORT@LISTINGNET.COM.

12. CHILDREN’S PRIVACY

Unless otherwise legally authorized our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we learn we have collected information from a minor, we will delete it promptly.

13. MARKETING AND ADVERTISING

We may send marketing communications based on your preferences. You can opt out at any time by following unsubscribe links or contacting us. We may also display third-party advertisements. These parties may use cookies to personalize ads.

14. THIRD-PARTY SERVICES

Our services may contain links to third-party websites, applications, or plugins (e.g., payment processors, property databases). We are not responsible for their privacy practices. Please review their policies before submitting information.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. We will post the updated version with a new “Last Updated” date. Significant changes will be communicated via email or platform notice.

16. CONTACT INFORMATION

If you have questions or concerns about this Privacy Policy or your rights, you may contact us at SUPPORT@LISTINGNET.COM.